Secure payment

Payments

If you pay by credit card, we will authorise (reserve) the amount of the order at the time of the order being placed and we will debit the card as soon as we actually start processing the order. Any subsequent cancellations will be refunded to the card. We do not store your credit card details. Our acquiring bank allows us to transact on cards that we've used in the previous 6-month period by using partial card details and referring to the previous successful transaction on that card. If applicable, you can choose to pay on your previously used card during the checkout process. We may require further authentication on credit card payments, which we will request from you after you have submitted your payment. If you pay directly into our bank account and need to be refunded, we will refund the amount to your CreditStore.co.za customer account. All refunds will be credited to your customer account (Wallet). There is no interest payable on the balance in your customer account.

Agreement of sale/cancellations

An order is placed with us only after you have clicked on the [Pay for this order] button. Your order is an offer to purchase the goods from us. We only accept your offer once we have dispatched the goods or you have collected them from us. We do not need to communicate our acceptance to you. Placing an item in your cart does not constitute an order and we cannot be held liable if the item is no longer available, or if the price has changed by the time the checkout process is completed. We reserve the right to cancel an order at any point in time without giving any reasons. In this case, we shall be liable to refund any money already paid in respect of that order. Please note that our website will show an item as being available even if only one unit is available to purchase. If you order multiple units of the same item, we may not be able to supply additional units at the same price, within the same time frame, or in some cases, at all. Please contact us to check the availability of multiple units prior to placing an order. Should you wish to cancel all or part of an order, please send your cancellation request to info@creditstore.co.za. Please note, however, that we may not be able to cancel items from an order if they have already been dispatched by our suppliers.