Frequently Asked Questions

To qualify for a short-term loan, you will need to be above the age of 18 (Eighteen) and must be permanently employed for a minimum of 3 (Three) month.

We do a credit check on your name and details, if you have a bad credit record, it does not necessarily mean that we will not assist you.

We consider a lot of factors as well, and if we feel comfortable that you will be able to repay the loan, we will definitely consider your application.

All payments are made directly to the supplier of the goods you are purchasing. We will handle all the admin and payments on your behalf.

During your registration you need to give us your active contact details, physical address, employer details and a breakdown of your income(s) and expenses.

You will need to provide us with your banking details as we need to pay the money into your account and load the debit order for your monthly instalment.

We are bound by Law to keep all your private information 100% safe and secure.

Please see our privacy policy in the terms and conditions where you can read all about the ins-and-outs of what we do with your information.

Yes, we require our clients to be employed for a minimum period of 3 months and receive a monthly salary paid into your bank account that we will debit.

You need to have an active bank account that is registered in your name. We will not be able to make any payments to a 3rd party bank account.

When you apply for your loan, you will choose the term in which you would like to repay the loan. A debit order is loaded on your account and every time you get paid your salary, an instalment is deducted from your account. This means that you won’t have to set up a payment on your end, we do it all for you.

You will be prompted via SMS to confirm the new DebiCheck debit order which you can do on any of the following channels: You will be provided with a quotation which sets out your monthly instalment payable to us.

We understand that certain things happen in life that are out of your control. We will always try and accommodate your situation and make alternative arrangements where we can. The responsibility to set up an alternative arrangement lies with you.

In the event of non-repayment and we are unable to work out an active arrangement with you, we will be forced to hand your account over to the legal department, and ultimately to a debt collecting company. This will mean unnecessary costs for you, and will also affect your chances of qualifying for a loan anywhere else in future. That is why it is very important for you to communicate with us if you are experiencing financial difficulties, this will allow us to revise your repayment plan and help you out where we can.